Terms of service

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GLO Terms of Service

Effective Date: 09/04/2024

Welcome to GLO! By accessing or using our website at www.glolights.co (the “Site”) and purchasing our products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of the Terms, please do not use our Site or purchase our products.

1. Overview

GLO ("we," "us," or "our") provides smart ambient lighting products for home, office, events, and more. These Terms govern your use of our Site and the purchase of our products. By using the Site, you acknowledge that you have read, understood, and agree to these Terms.

2. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

3. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our Site and purchase our products. By using the Site, you represent and warrant that you meet this age requirement.

4. Product Information and Pricing

All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to modify or discontinue any product without notice at any time.

  • Pricing: All prices are listed in [insert currency], and do not include applicable taxes or shipping costs, which will be calculated and added at checkout.
  • Product Availability: We reserve the right to limit the quantities of any products we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

5. Orders and Payments

By placing an order on our Site, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information, including your email address and payment method, so that we can complete your transactions and contact you as needed.

  • Payment: We accept payments via [insert payment methods]. All payments must be made in full at the time of purchase.
  • Order Confirmation: Once you place an order, you will receive an order confirmation email. This email confirms that we have received your order, but it does not signify acceptance of your order or constitute confirmation of our offer to sell. We reserve the right to refuse or cancel any order at any time.

6. Shipping and Delivery

We aim to process and ship your order as quickly as possible. Delivery times may vary based on your location and the availability of the products.

  • Shipping Costs: Shipping costs are calculated at checkout and are non-refundable.
  • Delivery Times: Estimated delivery times are provided for your convenience and are not guaranteed. Delays may occur due to unforeseen circumstances beyond our control.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you are not satisfied with your product, please contact us within [insert return period, e.g., 14 days] of receiving your order.

  • Return Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

8. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of GLO and is protected by applicable intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or our products without express written permission from us.

9. User Comments, Feedback, and Submissions

If, at our request, you send certain specific submissions (for example, customer reviews) or without a request from us you send creative ideas, suggestions, proposals, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.

10. Prohibited Uses

In addition to other prohibitions as set forth in the Terms, you are prohibited from using the Site or its content:

  • For any unlawful purpose;
  • To solicit others to perform or participate in any unlawful acts;
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

11. Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Site or products will be uninterrupted, timely, secure, or error-free.

  • Warranties: The products provided by GLO are provided “as is” and “as available,” without any warranties of any kind, either express or implied.
  • Limitation of Liability: In no case shall GLO, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the services or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

12. Indemnification

You agree to indemnify, defend, and hold harmless GLO and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

13. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of [insert governing law location].

14. Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

15. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

16. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and any policies or operating rules posted by us on this Site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).

17. Contact Information

Questions about the Terms of Service should be sent to us at glo.lightsrgb@gmail.com.