Shipping policy
1. Shipping Charges
Within Dhaka:
- For each fragile product delivery within Dhaka, the shipping charge is ৳130.
- Delivery times within Dhaka are typically [insert estimated delivery time, e.g., 1-3 business days] from the date of shipment.
Outside Dhaka:
- For each fragile product delivery outside Dhaka, the shipping charge is ৳260.
- Delivery times outside Dhaka are typically [insert estimated delivery time, e.g., 3-7 business days] from the date of shipment.
2. Order Processing Time
- Processing Time: Orders are processed within 3 to 4 business days from the time of purchase. Orders placed on weekends or holidays will be processed on the next business day.
- Shipping Time: Once your order has been processed, it will be shipped according to the delivery schedule mentioned above.
3. Shipping Areas
We currently offer delivery services within Dhaka and across Bangladesh. If you are located outside the mentioned delivery areas, please contact us to inquire about potential delivery options and charges.
4. Delivery Confirmation
Once your order has been shipped, you will receive a confirmation email with a tracking number (if applicable) to monitor your shipment.
5. Shipping Delays
While we strive to deliver your orders on time, please note that delivery times are estimates and can be affected by factors such as weather conditions, transportation delays, or other unforeseen circumstances. We will keep you informed of any significant delays.
6. Handling Fragile Products
Given the nature of our products, particularly fragile items, we take extra care in packaging to ensure they arrive in perfect condition. However, please inspect your package upon delivery and contact us immediately if you notice any damage.