Refund policy

At GLO, we are committed to providing quality products and ensuring your satisfaction. To offer you peace of mind, we provide a 14-day replacement warranty for all our products. Here’s what you need to know:

1. 14-Day Replacement Warranty:

• If you discover any manufacturing defects within 14 days of purchase, we will promptly replace the product with a brand-new one.

• This warranty covers manufacturing-related issues, ensuring you receive a product that meets our high-quality standards.

2. After Sales Service:

• Beyond the initial 14 days, we offer after-sales service to address any issues your product may encounter.

• Our dedicated team will diagnose and repair the product to ensure it functions optimally. Please note that charges will apply only for the components replaced during the repair process.

Customer Satisfaction is Our Priority:

We are committed to delivering reliable, innovative, and long-lasting decorative smart ambient lighting solutions. Our warranty policy is designed to support you in case of any unexpected issues. If you have any questions or need assistance, please don’t hesitate to contact our customer support team.

Your satisfaction is important to us, and we strive to ensure you have a seamless experience with our products. Thank you for choosing GLO for your lighting needs.